Any regularly priced item may be returned within 15 days of receipt. The returned item must be unworn and in original condition, with tags attached. The buyer assumes all shipping costs. Sale items are final.

Any item may be exchanged within 30 days of receipt. The item must be in original condition. The buyer assumes all shipping costs.

We can only accept a cancellation request within 48 hours after your order is placed. Any cancellation request received after the 48-hour period will be subject to all material/labor costs incurred by that date. We generally do not keep stock and garments are custom made. For further information please contact us at info@balessaofficial.com.