Any regularly priced item may be returned within 15 days of receipt. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The returned item must be in original condition. The buyer assumes all shipping costs. Sale items are final.

Any item may be exchanged within 15 days of receipt. The item must be in original condition. Request of the new item for which it is exchanged is subject to availability.  The buyer assumes all shipping costs.

We can only accept a cancellation request within 48 hours after your order is placed. Any cancellation request received after the 48-hour period will be subject to all material/labor costs incurred by that date.

For further information please contact us at info@balessaofficial.com.